FAQ

01

What is your return policy?

 

We have a 15 day return policy. 

15 days past your date of purchase, unfortunately we can’t offer you a refund, exchange, or store credit. 

 

Due to cross contamination, all returned products will be damaged out.

03

Can I use more than one discount on my order?

 

No. Only one discount can be used per order.

02

How long will it take for my order to ship?

 

We ship orders Monday- Friday only.

 

All shipping is issued through USPS and includes tracking. Orders will be processed and shipped within 3-5 Business days from the purchase date. Please allow 5-7 business days to receive your order. Most packages ship out next day in regular 2-3 day priority shipping. You will receive a tracking number with shipping information as soon as your order ships. Overnight shipping is available upon request.

 

04

Can I still order an item even if it is sold out?

 

Limited items will be available for pre-order if the item is out of stock.

Can I still order an item even if it is sold out?

 

Limited items will be available for pre-order if the item is out of stock.

 

If your order says PREORDER, an estimated shipping timeframe will be provided. 

INFORMATION
P.O. Box 360836
Decatur, GA 30036
Email: info.issawrap@gmail.com
CONTACT US
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Issa Wrap Inspired Collection by Yasmin Watts